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Industry Leading Customer Support
Shipping Label Generation
Tracking & Notification
For low volume business
Do you spend less than $300k p.a on shipping?
Find the right plan with Smart Send
For high volume business
If your business spends over $300K p.a on
shipping in Australia, you need a tailored plan.
Let's chat about a solution.
Welcome to Smart Send
We help ecommerce stores to ship easier, faster and more profitably.
Take the stress and confusion out of finding cost-effective shipping solutions.
Smart Send works with you to find faster solutions that are more streamlined and cost your business less in terms of time and money.
Get started with a free consultation.
API Integration
Our technology integrates with yours to give quotes to your clients & staff, generate shipping labels & save you time by connecting with your wholesale or e-commerce solution.
Delivery Services
We have relationships with 7 major carriers & over 50 freight and courier services so we can always help you to get the best deal.
Unrivalled
Customer Service
Our team all come from the transport industry and have a combined 100+ years of experience. You'll get access to our renowned '9 Minute Response Time' for online support queries during business hours.
Proactive Customer Support
We care when things go wrong, our Smart AI takes action as soon as a parcel is delayed.
Shiplytics
Analytics, data and reporting allow you to track the effectiveness of your shipment processes.
Shipping Strategy
We will strategise with you to find the best overall value for money, not just the lowest shipping prices.
Smart Send is more than a courier aggregator.
We act as an extension of your business and invite you to monthly operations calls to review your activities and identify ways to improve on cost and efficiency.
If you operate a wholesale or e-commerce business, Smart Send is the partner you need to minimise shipping costs and increase customer satisfaction.
*Over $300K p.a shippers custom plans
Shipping Smarter: The portal with expert advice for Smarter Shipping
Choose your preferred method to digest regularly updated valuable shipping advice, news & tips
Please send all testimonials to sales@smartsend.com.au
Bend Brothers
"Smart Send is very helpful with my business with its easy-to-use interface, powerful packing/shipping calculator, near seamless integration with my Shopify store and its high attention to customer service."
Boardrax
"I like to build relationships with the partners I deal with and Smart Send came to the party. Pricing is an important consideration, with their website selecting the best and cheapest prices from a range of courier companies."
Cash Converters
"Overall, the Smart Send experience has been wonderful. We have had the opportunity to send items that we were previously unable to send because it was too large to be sent by our preferred supplier..."
Empowered Auto Parts
"Our customers demand steadfast service delivery and we know that Smart Send is unwavering in their commitment in doing that. Smart Send is a fundamental extension to our business..."
Get Fit
"I partnered with Smart Send because of the high level of support I receive when delivery issues occur. I've used lots of delivery services and Smart Send customer service meets all my needs ..."
Mustardmade
"I started this journey with no understanding of shipping larger goods around Australia so having the Smart Send team and their wealth of knowledge on my side is enormously valuable."
Racecraft
"Smart Send is reasonably priced and very effective at generating shipping calculations on the fly for our customers at checkout. Most orders are seamlessly fulfilled via the Smart Send shipping app..."
Ultimate Sporting Memorabilia
"I stay with Smart Send because of their invaluable Customer Service. I have high value products that need to arrive quickly and on time, when issues arise buyers aren't prepared to wait forever for resolution."
Subscribe
now
Sign up for a membership
package (ideal for low volume
e-commerce businesses).
Book a free
consultation
Meet with our management
team to discuss your shipping
and delivery requirements.
